Remote Support Specialist
Online Help
Download the Specialist User Guide
How do I get a login ID and password?
How do I start a remote support session?
How do I end a remote support session?
How do I access the Administrator Control Panel?
Where do my customers download Instant Housecall?
How do I view my customer's session history during a session?
How do I reboot my customer's computer / reboot into safe mode?
Is Instant Housecall compatible with Windows Vista User Account Control (UAC)?