|
|
Free Edition
Download Now
|
Express
Edition
Download Free Trial
|
Professional
Edition
Download Free Trial
|
|
Price per Specialist
|
Free
forever
$0
Perfect for helping friends
|
Lifetime
License
$899
or subscribe for $49/mo
|
Lifetime
License
$1699
or subscribe for $89/mo
|
|
|
What's the difference between lifetime license & subscription?
|
|
Support Sessions per month
|
Unlimited sessions with up to 3 customers
|
Unlimited sessions, unlimited customers
|
Unlimited sessions, unlimited customers
|
|
Number of computers where software can be installed
|
Up to 3 customers
|
Unlimited installations
(Customer & Specialist)
|
Unlimited installations
(Customer & Specialist)
|
|
Concurrent sessions per Specialist
|
|
1 concurrent session
|
10 concurrent sessions
|
|
Brand the splash screen your customers see when they run
Instant Housecall
|
|
|
|
|
Branded webspace where your customers can download Instant
Housecall
|
|
|
|
|
Customers can directly download from your website
|
|
|
|
|
Pager and SMS notifications to your mobile phone
|
|
|
|
|
Instant Housecall Portable (USB installation)
|
|
|
|
|
Screen session recording
|
|
|
|
|
Remotely access unattended servers and workstations
|
|
|
|
|
Remote support on-demand
|
|
|
|
|
Unattended remote support on-demand
|
|
|
|
|
Dual monitor support
|
|
|
|
|
Choice of Hotline installation, Applet, or Safe Applet
|
|
|
|
|
Customer does not need administrator privileges to run
applet
|
|
|
|
|
File transfer
|
|
|
|
|
Chat recorded in session history
|
|
|
|
|
Built in trouble ticketing system. Review notes from
previous sessions
|
|
|
|
|
Accept online payment, integrated with PayPal or your own
shopping cart
|
|
|
|
|
Generate reports of customer and specialist history and
activity
|
|
|
|
|
256-bit SSL encryption
|
|
|
|
|
Reboot and reconnect (+ safe mode and auto-login)
|
|
|
|
|
Optional e-mail notifications sent to customer after
session
|
|
|
|
|
Allows technician to click Windows Vista UAC prompts
remotely
|
|
|
|
|
Telephone and e-mail support
|
|
3 months with lifetime license
Unlimited with subscription
|
1 year with lifetime license
Unlimited with subscription
|
