Discover how easy it is to provide on-demand
remote support
to any PC anywhere in seconds...
Even through firewalls!
There's no need to pre-install software, plus it's
100% secure.
Discover what Instant Housecall can do for your business...
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Windows XP Pro
Windows XP Home
Windows 2000/NT
Windows ME
Windows 98
Windows 95
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Remote Support Specialist How-To Guides and manuals
Is Instant Housecall Vista compatible?
Yes. Instant Housecall is 100% Vista compatible. You can click UAC "Accept or Deny" prompts remotely with no user intervention required.
How do I view my session history?
On the main page, click the History tab, then View History.
How do I view my customer's session history?
During a session, from the file menu, click Customer Profile and Notes, then View History.
How do I reboot in safe mode?
From the connection menu, choose Reboot after reconnect. Click Yes to change Reboot Settings, then click "Safe Mode Reboot".
Sending Ctrl-Alt-Del from remote doesn't work on some of my customers' PCs. Why?
Ctrl-Alt-Del is not available on Windows 95/98. Some computers may be configured to ignore Ctrl-Alt-Del from remote.
System Requirements
Any Windows™ operating system
Internet connection (DSL or cable recommended)
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